Privacy Policy

Privacy Policy & SMS Terms and Conditions

Effective Date: January 1, 2025

Company Name: Gendron’s Property Management LLC

Gendron’s Property Management LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information in compliance with CTIA guidelines and applicable laws.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and mailing address.

  • Usage Data: IP address, browser type, and usage activity on our website.

  • SMS Consent Data: Phone numbers and consent status collected specifically for text messaging.

2. SMS Privacy Policy & Disclaimer

SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

3. SMS Terms & Conditions

By providing your phone number and opting in to receive messages from Gendron’s Property Management LLC, you agree to the following:

3.1 SMS Consent Communication Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

3.2 Types of SMS Communications If consent has been given to receive text messages from Gendron’s Property Management LLC, messages may be received related to:

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

3.3 Message Frequency Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to appointments or billing inquiries.

3.4 Potential Fees Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

3.5 Opt-In Method You may opt-in to receive SMS messages from us by submitting an online form on our website and checking the consent box. (Note: If SMS messages are not desired, the SMS consent box on forms can be left unchecked.)

3.6 Opt-Out Method You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message received. Alternatively, you may contact us directly at management@gendronspropertymanagement.com to request removal from our messaging list.

3.7 Help For any issues or assistance, reply with the keyword HELP. Alternatively, help can be obtained directly at https://gendronspropertymanagement.com or by calling (518) 304-6008.

3.8 Standard Messaging Disclosures * Message and data rates may apply.

4. How We Use Your Information

We use your information to:

  • Provide and maintain our property management services.

  • Communicate updates, billing, and reminders.

  • Comply with legal obligations.

5. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information with service providers (like payment processors) solely to perform business functions on our behalf. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

6. Data Security

We implement reasonable security measures to protect your information. However, no method of electronic storage is 100% secure.

7. Changes to This Policy

We may update this policy periodically. We will notify you of changes by posting the new policy on this page with a revised effective date.

8. Contact Us

Gendron’s Property Management LLC

172 Washington Ave Unit B, Albany, NY 12210

Phone: (518) 304-6008

Email: management@gendronspropertymanagement.com